Your data fuels your growth—our job is to keep it private and safe
This policy explains the information we collect, how we use it, and the controls you retain. We designed it for legal teams and operators who need practical clarity during procurement, onboarding, or audits.
Effective date: January 1, 2025 · Last updated: November 13, 2025
Purpose-built transparency
We only collect data that supports product functionality, customer support, or compliance requirements—and we tell you why we need it.
Security-first processing
All customer data is encrypted in transit and at rest, with access limited to vetted team members under strict role-based controls.
You stay in control
You can access, correct, export, or request deletion of your data at any time. We respond to all privacy requests within 30 days.
Information we collect
We gather only the details required to deliver and improve the Nivyasa experience, including account information, usage insights, and customer support records.
- Account data such as name, email, company, role, and billing information.
- Usage analytics that help us optimize product performance and roadmap.
- Communications from email, chat, webinars, and support conversations.
- Optional integrations with LinkedIn or CRM tools are authorized by you and can be revoked at any time.
How we use your data
Your data powers the experiences you rely on—growth playbooks, analytics, and collaboration. We never sell personal data or use it for unrelated advertising.
- Authenticate your account and personalize recommendations.
- Deliver product features, analytics dashboards, and automation.
- Provide proactive support, onboarding, and security notifications.
- Meet legal obligations, enforce our terms, and prevent misuse.
Sharing and disclosure
We limit access to trusted sub-processors who help us deliver core features. All partners undergo security reviews and sign data processing agreements.
- Infrastructure providers (AWS, Vercel) with data residency controls.
- Customer success tooling for in-app support and guided onboarding.
- Payment processors to manage subscriptions and invoicing.
- Legal or regulatory disclosures only when required and narrowly scoped.
Your privacy rights
We honor GDPR, CCPA, and other global privacy frameworks. Reach out to our privacy team to invoke any right, including access, portability, objection, or erasure.
- Submit requests via privacy@nivyasa.com or the in-product portal.
- Receive confirmation within one business day and resolution within 30 days.
- Appoint a data protection officer or administrator to manage requests.
- Appeal any decision—we will review and respond with additional context.
Questions or requests?
Email us at privacy@nivyasa.com or submit a ticket in the Nivyasa dashboard. We'll coordinate with your legal or data protection officer to complete documentation, data processing agreements, and impact assessments.